At Vet4Pet, we are committed to protecting the privacy and security of our users’ personal information. This Privacy Statement outlines the types of information we collect, how we use and protect that information, and the choices you have regarding your personal data. By using the Vet4Pet website and services, you consent to the collection and use of your information as described in this statement.

  1. Information We Collect:

a. Personal Information: When you create an account or interact with our website, we may collect certain personal information, including your name, email address, phone number, postal address, and pet-related information (such as the name, breed, age, and medical history of your pet).

b. Usage Information: We collect information about how you use our website and services, including your IP address, browser type, device information, operating system, and usage patterns.

c. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website and collect information about your browsing activities. This information may include your preferences, pages visited, and other website interactions. You can manage your cookie preferences through your browser settings.

  1. Use of Information:

a. Providing Services: We use the information we collect to provide you with the requested services, including scheduling appointments, sending reminders, providing pet health information, and facilitating communication with veterinary professionals.

b. Personalization: We may use your information to personalize your experience on our website, such as recommending relevant content and tailored advertisements based on your interests and preferences.

c. Communication: We may send you emails, notifications, or other communications related to your account, appointments, updates, promotions, or important information about our services. You can manage your communication preferences in your account settings.

d. Analytics and Improvements: We analyze the data we collect to understand user behavior, improve our website and services, and enhance the overall user experience.

e. Legal Compliance: We may process your information to comply with applicable laws, regulations, or legal requests, or to protect our rights, property, and safety, as well as the rights, property, and safety of our users and the public.

  1. Data Sharing and Disclosure:

a. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as hosting providers, email service providers, customer support providers, and analytics tools. These service providers are contractually obligated to handle your data securely and only for the purposes outlined in this Privacy Statement.

b. Legal Requirements: We may disclose your information if required to do so by law or if we believe in good faith that such disclosure is necessary to comply with legal obligations, protect our rights or safety, investigate fraud, or respond to a government request.

c. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity or third party involved.

  1. Data Security:

We take the security of your personal information seriously and employ appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. Your Rights and Choices:

a. Access and Rectification: You can access and update your personal information by logging into your account. If you need assistance, you can contact us using the contact information provided at the end of this Privacy Statement.

b. Communication Preferences: You can choose to opt-out of receiving promotional emails or other communications from us by following the unsubscribe instructions in those communications or by updating your communication preferences in your account settings.

c. Cookies: Most web browsers allow you to manage your cookie preferences. You can usually configure your browser to reject cookies or notify you when a cookie is being placed on your device. However, disabling cookies may limit your ability to use certain features of our website.

  1. Children’s Privacy:

Vet4Pet does not knowingly collect or solicit personal information from individuals under the age of 13. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us using the contact information provided below. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

  1. Links to Third-Party Websites:

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy statements of those third parties before providing any personal information.

  1. Changes to this Privacy Statement:

We may update this Privacy Statement from time to time. Any changes will be posted on this page, and the revised Privacy Statement will become effective immediately upon posting. We encourage you to review this Privacy Statement periodically for any updates.

  1. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Statement or our privacy practices, please contact us at:

Vet4Pet Privacy Team Email: Address: Victoria St, London

Please allow up to 14 for us to respond to your inquiries.

Last Updated: 12th July 2023.